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    What to Expect at Your First Physical Therapy Appointment

     

    • Please arrive at your appointment 20 minutes early to fill out the patient questionnaire and insurance forms.
    • (These can also be downloaded from this website under "Forms to Bring With You" below) 
    • Please bring your insurance card and a photo ID.
    • Please bring your physician’s prescription for physical therapy or occupational therapy or you may have it faxed to the appropriate clinic prior to your appointment.
    • Please bring or wear clothing that can easily allow evaluation of the affected body part (such as shorts or tank top).
    • Plan on approximately 1 hour for your initial evaluation once your paperwork is complete.

    Billing

    • We are participating providers with all major insurance carriers.
    • We bill as an office visit
    • We accept all major insurances
    • We are Medicare friendly

    Forms to Bring With You:

     

    Our Mercy Outpatient Physical Therapy CREED
     

    CHALLENGE -

                       To Challenge ourselves and each other to acquire the Reputation as the premiere rehab team in Central Iowa

    REPUTATION-

                       The pursuit of distinguished recognition achieved through Excellence in patient care and customer service

    EXCELLENCE -

                         Continually striving toward distinction in every service we provide through ongoing staff and community Education

    EDUCATION -

                         Continually improving our knowledge in all Directions to foster staff growth and greater patient outcomes and

                         independence

    DIRECTION -

                         Focusing our God-given talents to meet the Challenge of growing our Reputation and achieving Excellence