Mercy: Excellence. Every Day in Every Way.

 

 

 

 


  • Mercy Urbandale Aurora Medical Clinic  

    6200 Aurora Avenue
    Urbandale, IA 50322-2800

    Phone: 515-270-1177
    Fax: 515-
    643-9361

    Map: (Click for map)
     


    Can I get a Shingles Vaccine?

    We provide the vaccine for shingles (Zostavax) for our established patients.  

    The shingles vaccine is not covered by Part B Medicare, but it is often covered under your part D Medicare (Pharmacy) plan or private insurance plan.

    We are able to provide this to many of our patients here in our office using Medicare Part D plan through our participation with eDispense.

    How do I get medication refills?

    If you are on routine medications for conditions such as diabetes or high blood pressure, your provider will usually prescribe enough medicine until your next visit. Please don’t stop taking any of your medications without talking with your provider.

    A few days before you need a refill, please call the pharmacy and they will contact us.


    How do I contact your clinic?

    If you have comments regarding our clinic please feel free to send an e-mail to JHermanson2@mercydesmoines.org

     

    Or call our clinic manager Jenn Hermanson, RN, BSN, MHA, at 515-643-9384. Good (or not so good!) we would appreciate your feedback.

    What is a Population Health Coach?

    Our clinic employs a Population Health Coach. Our coach helps patients set goals for better health. She helps patients with chronic illnesses learn how to manage their health problems, so they may be as well as possible. Please ask your doctor at your next visit if you are interested in this program.

     

     

     

     

     

    Day                   Hours We Are Open

    Monday            8:00am - 8:00pm, walk-ins welcome

    Tuesday          8:00am - 8:00pm, walk-ins welcome

    Wednesday    8:00am - 8:00pm, walk-ins welcome

    Thursday         8:00am - 8:00pm, walk-ins welcome

    Friday               8:00am - 5:00pm, walk-ins welcome

    Saturday          9:00am -  5:00pm, walk-ins welcome

    Sunday            9:00am -  1:00pm, walk-ins welcome

    How do I schedule or cancel an appointment?

    Call 515-270-1177

    How do I access my physician or provider?

    Each of our physicians works one evening a week and occasional weekends. We also have additional providers most evenings and weekends. They  treat our patients who have an illness or injury and need to be seen during these extended hours. Our extended hours are intended for our established patients. We also see new patients who would like to join our practice.

    Forms To Print and Bring With You:
     

    It is also helpful to bring a list of questions that you would like to ask your physician, nurse practitioner or physician assistant during your visit.